Koenig & Strey GMAC Real Estate announced today that Joe Stacy of their Schaumburg office was awarded the Diamond Elite national award for providing superior customer service to home buyers and sellers in the Northwest Suburbs of Chicago.

The Premier Service Diamond Elite award was presented to Stacy by GMAC Home Services’ President and CEO John Bearden, who will formally present Stacy the award in February during the company’s annual business conference.

“Joe Stacy truly ranks as one of the best of the best when it comes to providing the highest level of customer service to his clients,” Bearden said.  “With our Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they received.  Once completed, the surveys are tabulated by an independent research firm and the results detail how we did.  In the case of Joe Stacy, the results speak for themselves: Diamond Elite.”

To qualify to become a Premier Service Diamond Elite winner, Stacy had to receive a minimum 97% customer satisfaction rating based upon at least 10 returned surveys and maintain a minimum survey return rate of 30 percent. Stacy’s customer satisfaction rating is 100%. “I am absolutely thrilled to receive this award since it’s an independent rating based upon evaluations from those who matter most: my clients,” said Stacy.

Premier Service is one of the most comprehensive and effective customer-service programs in the real estate industry.  Through the program, GMAC Real Estate’s Sales Associates like Joe Stacy put in writing, up front, the services they will perform.  Following the transaction, GMAC Real Estate agents ask their clients to honestly rate their performance through a written survey.

Joe Stacy of Koenig & Strey GMAC Real Estate Services in Schaumburg participated in an intensive, three-day Listing Specialization course in Atlanta, GA, learning with a select group of REALTORS how to dramatically improve the services they render to real estate sellers, thereby enabling sellers to obtain the home value that they’re looking for in less time and with fewer hassles.

Stacy, who ranks substantially above the average Realtor, helps over 50 homeowners move per year. The typical agent in the U.S.A.  averages less than 12 transactions per year.

According to Stacy, “The practice of listing specialization has created an opportunity for sellers to receive an unmatched level of professional service, and I’ve made a commitment to serve my clients this way.”

Stacy learned new strategies, systems, and techniques for enhancing a powerful, effective home selling side of the real estate business, focused on helping sellers obtain the best price for their home in the shortest possible time.

According to Howard Brinton, founder and CEO of STAR POWER Systems, participants in these events are part of an elite group of agents. “The quality of the learning experience and the depth of the practical knowledge and skills acquired by participants is unparalleled.”

Brinton claims it is rare in any industry, and certainly in real estate, to find this level of commitment to clients and employees. “Joe has demonstrated a deep commitment to better serve his clients. His dedication is evidenced in his investment in this course, and the substantial expense involved to be here. Joe is something special, and the clients and employees who are served by him are fortunate indeed,” he said.

Koenig & Strey GMAC Real Estate’s Schaumburg office is located at 2570 W Schaumburg Rd. Schaumburg, IL 60194 and can be reached at 847-874-6731. Koenig & Strey GMAC has 28 residential brokerage offices and over 1,250 sales associates serving Chicago, the North Shore, Lake County, and the northwest and western suburban areas. Koenig & Strey GMAC Real Estate is an exclusive affiliate of Christie’s Great Estates. For additional information, please visit www.joestacy.com .